Terms & Conditions

By using this Website You agree to be bound by the terms and conditions below. If You do not agree to be bound by these terms and conditions Please do not use this Website.

Compareyourcruise.com reserves the right to amend or alter these terms and conditions from time to time. If you continue to use this website you are agreeing to accept the amended terms and conditions.

Compareyourcruise.com provides a service which enables you to compare Cruise lines and receive quotes for cruise holidays. Compareyourcruise.com is not a Travel agent or Cruise line.

In order to purchase any of the products or services featured on this website you must deal with the product provider directly. This may be a Cruise Line, Cruise Agent or Tour operator. Compareyourcruise.com or the Cruise provider will contact you to regarding your quote. This may be by phone, email or in writing dependant on the information you have supplied.

It is very important that you check all the information that the product provider holds about you is correct before you complete any purchase with them. It is your sole responsibility to ensure that your details are correct; this includes the details of your cruise holiday and any other related products or services. The product provider's terms and conditions will apply to any transaction between you and the product provider whereas these terms and conditions relate only to your use of this website.

At certain times whilst using this web site you will be asked to provide personal information about yourself. By supplying this data to us you will provide information about yourself and others which the Data Protection Act 1998 defines as sensitive personal data. For the purpose of data protection, the data controller will be Compare Your Cruise.com Limited company number 07140665.

Your Data will be used by Compareyourcruise.com, Compare Your Cruise.com Limited, the Cruise Lines, the Cruise Agents and the Tour Operators for the purpose of providing you with a Cruise Holiday quotation, we may also contact you in relation to other products and services provided by us or our partners. From time to time we may disclose information you provide to carefully selected third party partners and affiliates who may contact you about products or services that may be of interest to you. We do not charge you for this service.

There is no charge to you for using the Compareyourcruise.com service.

All information, data and copyright material contained in this website, any trade marks (whether registered or unregistered), trade names, brands, logos and devices included in that material belongs to us.

Copying, disseminating or storing the contents of this website for any other purpose except personal use is expressly prohibited.

Compareyourcruise.com make no representations or warranties of any kind in respect of the website or its contents and disclaim all such representations and warranties. Further to this, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on this website. The information contained on this website may contain technical inaccuracies or typographical errors we will make best endeavours to avoid this but in any case any liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by UK law.

Neither we nor any of our employees or other representatives will be liable for loss or damage arising out of or in connection with the use of the website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property in claims of third parties.

Compareyourcruise.com makes no warranty that the website or any linked website is free from viruses or other malicious computer problems. You are responsible for ensuring that you use the appropriate virus checking software.

Notwithstanding the foregoing, none of the exclusions and limitations contained in these terms and conditions are intended to limit any rights you may have as a consumer under UK law or other statutory rights which may not be excluded or in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

Privacy policy
We shall comply with all applicable data protection legislation from time to time in force in respect of the personal data we collect from You.

Third party websites
This website may contain hyper text links to websites operated by third parties. The content of any such websites shall be solely determined by the organisation which controls the website. This will also be controlled by separate terms and conditions provided by the third party which you will have to adhere to. These links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any other website.

We have in Our sole discretion the right to issue a warning, temporary suspension, or an indefinite suspension and termination of Your rights to use the website if You:-

1. Act inconsistently and in breach of these terms and conditions;
2. At any time violate or attempt to violate any rights of any other user of the website or third parties;
3. Are engaged in any fraudulent activity.

If any provision of these terms and conditions are held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this agreement and the remainder of the provision in question will not be affected.

UK law will apply to this agreement and the parties agree to submit to the non-exclusive jurisdiction of the UK courts.

Save as expressly provided elsewhere these terms and conditions shall apply only between Us and You and no other person shall be entitled to benefit from them.

Service Standards
We aim to provide a high level of service to all our customers but occasionally things can go wrong, when this happens we will do everything we can to put things right.

Complaints Procedure
If you have a complaint about our service, please contact us first by email using the form provided on the website and if after emailing us you are still not happy please write to our Customer Relations Manager at the address shown below.

For the purposes of handling complaints our working day is 9am to 5pm Monday to Friday.

By email:
Please email us at complaints@compareyourcruise.com and we will attempt to resolve your complaint within 48 hours. If we are unable to resolve your complaint, we will agree the next steps with you.

In writing:
Please address your letter to:

Customer Relations Manager
Lynnfield House,
Church Street,
WA14 4DZ

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